Refund Policy

Current payment status

As of 28 October 2026, Hashtag Sonar does not offer an active paid checkout. There are no self-service paid subscriptions to cancel or payments collected through this website to refund.

Free access and pre-launch account access do not require payment. A plan preview or a locked report is not an order confirmation.

Before paid plans launch

We will publish the applicable prices, billing intervals, renewal terms, cancellation instructions and refund eligibility before enabling purchases. This page will be updated at that time.

A voluntary refund window has not yet been set. This pre-launch policy does not promise a specific money-back period and does not waive any rights that apply under consumer protection law.

An unexpected charge

If you believe you have been charged for Hashtag Sonar, email [email protected] with the purchase email, charge date, amount, currency and any order reference. Do not include full card details, passwords or bank access credentials.

We will review the information to identify the transaction. If a receipt names a payment provider, you may also use the support details in that receipt. Do not assume a charge belongs to Hashtag Sonar solely because a similar name appears on a statement.

Your legal rights

Nothing in this policy limits mandatory rights to cancellation, withdrawal, remedies for a faulty or misdescribed service, or a refund where required by applicable law.

When paid subscriptions become available, cancellation and refund requests will be explained separately: stopping future renewals and refunding an existing payment are different actions.

Contact

For billing questions, contact [email protected]. You can also visit our Contacts page.